26 Apr. 2016
Front of House Assistant
The purpose of the role is to work closely with The Model’s Front of House Manager and team in order to coordinate the Model reception and to aid in the maintenance of a high standard of customer/visitor satisfaction and promotion of all events at The Model. Good communication, organisation and computer skills are key to this role. Candidates should be able to demonstrate an ability to work as part of a team as well as on their own initiative. A background in sales, tourism or a service industry is an advantage, as is an interest in the arts. Training will be provided to the successful candidates.
Duties to include:
To assist in the management of the reception desk including greeting visitors, answering phones and passing on messages to staff.
To provide Saturday and Sunday cover for Front of House as needed.
To sell tickets to all events at The Model via our ticketing service.
To develop and foster good relationships with the public and to act as a public face for The Model as required.
To ensure that the public are aware of our Membership scheme.
To ensure that the public are aware of the importance of donations in allowing us to deliver our programme.
To work as a duty officer for occasional evening performance events including greeting and welcoming artists, monitoring and managing ticket sales, liaising with technical personnel and audiences.
To be fully informed about activities and programmes at The Model.
To assist with mail shots: invitations, events brochures, etc.
The position is available under the INTREO Community Employment Scheme and involves nineteen and a half hours per week. The workweek will regularly include weekends and evenings.
Please submit an up-to-date CV and letter of interest to email@example.com by Friday 13th May, 2016 5pm.
Please confirm your eligibility with your local INTREO Office before applying for this position